Be the operational backbone of eraborn's founding team — cadences, automations, SOPs, and the leverage that makes Sales, Marketing, and Product move faster.
As Head of Growth Operations, you'll be the operational backbone of eraborn's fast-moving founding team, making sure we never lose time to messy processes, missing tools, or unowned tasks. You'll manage daily and weekly cadences, build and manage our operational automation stack, and create scalable SOPs. Operating across operations, sales, and strategy, you'll support Sales on pilots and materials, partner with leadership on strategy and market research, and comfortably own undefined work. Ultimately, you'll be a force multiplier for Sales, Marketing, and Product — giving them the tools, materials, and research they need to move faster.
What we're looking for
Highly organized, systems-first thinker who builds processes rather than just following them.
Strong writer and synthesizer — can turn a messy discussion into a clear plan or SOP.
Comfortable building and maintaining tooling and automations.
Experience in an operations, business ops, chief of staff, or GTM-adjacent role, ideally at an early-stage startup.
Research instincts — able to run competitive and market analysis that informs decisions.
High judgment and discretion — you'll have exposure to customer- and investor-facing material.
Self-directed with undefined work — you pick things up rather than waiting for a clean assignment.
Bonus: Experience with hiring processes, or in fertility, healthcare, or digital health.
What you'll own
Run daily/weekly cadence — standups, calls, task hygiene.
Build and maintain operational automations across multiple operational tools.
Build, manage, and maintain agents supporting marketing, sales, ops, and strategy.
Own general office administration.
Define and manage SOPs across company processes — business, sales, marketing, product, hiring, and more.
Lead revenue operations — manage customer working files, define pilot scope and timelines, manage deliverables and KPIs, and more.
Support strategy definition end-to-end — discussion, research, implications, work plan.
Run market research on demand to support strategy decisions.
Be the default owner of anything without a clear home, until it's ready to hand to the right function.
Support external communications, including customers and investors.
Create and maintain sales materials — one-pagers, external decks, blurbs.
Why eraborn
We're redesigning fertility care so every path to parenthood is supported, respected, and empowered. You'll ship real product to real people, own meaningful scope from day one, and work directly with the founders. We build with empathy, clarity, and medical-grade trust — and we move fast.
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Head of Growth Operations
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